Return Policy
At Baby Store Magic, we understand that sometimes you may need to return a product. That's why we have a hassle-free return policy in place to ensure your satisfaction.
If for any reason you are not completely satisfied with your purchase, you can return it within 30 days of receiving the item. We want to make the return process as easy as possible for you, so here are a few important details to keep in mind:
1. Condition: The item must be in its original condition, unused, and with all tags and packaging intact. We cannot accept returns for items that have been used or damaged.
2. Proof of Purchase: Please make sure to keep your receipt or order confirmation email as proof of purchase. This will be required when processing your return.
3. Return Shipping: The cost of return shipping will be the responsibility of the Baby Store Magic.
4. Refund Process: Once we receive your returned item and verify its condition and not damaged by buyer, we will process your refund. Please note that it may take up to 7 business days for the refund to be reflected in your account.
5. Exchanges: If you would like to exchange your item for a different size or color, please contact our customer service team. We will be happy to assist you with the exchange process.
6. Non-Returnable Items: For hygiene reasons, we cannot accept returns on certain items such as pillows, bedding, and personal care products, unless they are defective or damaged.
7. Final Sale Items: Please note that items marked as "Final Sale" are not eligible for return or exchange.
Our goal is to ensure your satisfaction with every purchase from Baby Store Magic. If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We are here to help!